Fiscal Vitality

Increase utility billing collection rate to 95 percent by June 2017

The main function of the City's Revenue Division within the Finance Department is to bill and collect City revenues in a timely and effective manner. Within the past few years, the City has added other payment opportunities outside of the traditional mail-in payment to enhance customer experience opportunities and to increase billing efficiencies. Some examples are the institution of both automated payments, electronic payments, and payment stations at local grocery stores and other frequented locations.Explore the data
percent
Final
95percent
Jun 2017 Target
Goal Period ended June 2017

        The main function of the City's Revenue Division within the Finance Department is to bill and collect City revenues in a timely and effective manner. Within the past few years, the City has added other payment opportunities outside of the traditional mail-in payment to enhance customer experience opportunities and to increase billing efficiencies. Some examples are the institution of both automated payments, electronic payments, and payment stations at local grocery stores and other frequented locations.

      Data Governance

      describes the quality of the data itself. Governance issues generally indicate that the data source is considered incomplete or unreliable.

      Model Health

      describes the quality of the predictive model. If the model health is poor, the trend prediction should not be trusted.

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